A qualifying Standard or Premium purchase is eligible for a full refund when the request is sent within the 30-day period.

VIP combines the applicable Premium digital program, valued at €497, with €1,000 of personalised implementation services.

If you request a refund before any personalised work has been delivered, the full VIP purchase price is eligible for refund.

If personalised work has already been delivered, the refundable amount will be the price paid minus the following delivered components:

• current-situation review and Custom Implementation Map: €300 once delivered;

• first private implementation session: €250 once held, or missed without the required notice;

• second private implementation session: €250 once held, or missed without the required notice; and

• 45-day direct email support and progress-based adjustments: €200, calculated proportionately according to the number of support days already provided.

The €497 Premium digital-program component remains eligible under the normal 30-day guarantee. These values are used to calculate refunds for the current €1,497 VIP offer and do not create separately purchasable services.

Approved refunds are issued to the original payment method, normally within 10 business days after approval. PayPal or your financial institution may require additional processing time.

After a full program refund:

• your program access will end;

• you must stop using the program; and

• you must delete downloaded MindTecton materials in your possession.

The guarantee may be used once per customer for the same program. It does not cover duplicate claims, fraudulent purchases, chargeback abuse or repeated purchase–refund–repurchase activity. This restriction does not affect mandatory legal rights.

VIP includes the applicable Premium program plus the personal review, Custom Implementation Map, two private implementation sessions, 45 days of direct email support and progress-based adjustments described on the sales page.

VIP delivery is subject to available capacity and is currently limited to five clients per month. Sessions are scheduled through Calendly and normally held through Zoom.

Unless we agree otherwise in writing:

• the 45-day implementation period begins on the date of the first private session;

• both sessions should be used during that implementation period;

• support relates to implementation of the purchased MindTecton program;

• email responses are normally provided within two business days, excluding public holidays and exceptional circumstances; and

• unused sessions expire at the end of the implementation period unless scheduling availability, illness or another reasonable circumstance requires an extension.

You may reschedule a session by giving at least 24 hours’ notice. A cancellation with less than 24 hours’ notice or a failure to attend may count as a used session. We will consider genuine emergencies reasonably. If we need to reschedule, the session will not be lost.

VIP does not provide unlimited on-demand consulting or emergency support. Abusive, threatening, unlawful or persistently out-of-scope communications may result in reasonable boundaries or suspension of direct support.

Sessions are not recorded by MindTecton unless both parties agree in writing. You may not record a session without our prior written agreement.

“Lifetime access” means access for the commercial lifetime of the purchased MindTecton program and tier, not the lifetime of an individual customer or a guarantee that a particular platform will operate forever.

We may move a program to another platform, replace particular files, update lessons or change technical delivery. Your access may therefore require you to activate a replacement account or follow reasonable migration instructions.

Future updates to the materials included in your purchased level are included without an additional fee. Lifetime access does not automatically include:

• a different MindTecton program;

• a higher program level;

• private services not included in the original purchase;

• a substantially separate successor product; or

• third-party products or services.

If we permanently discontinue a purchased program, we will, where reasonably possible, give advance notice and an opportunity to download materials that are ordinarily downloadable. Streaming videos and platform-only functionality may not be downloadable.

Your purchase provides one personal account unless the sales page expressly states otherwise.

You must:

• provide accurate account information;

• keep your login details confidential;

• notify us promptly of suspected unauthorised access; and

• use the account only for your own personal, non-commercial learning.

You may not share, sell, transfer or publish your login credentials. You are responsible for activity performed through your account to the extent permitted by law, except activity caused by our failure to use reasonable security measures.

MindTecton and its licensors retain all intellectual-property rights in the websites, programs, videos, ebooks, workbooks, frameworks, exercises, templates, graphics and other materials.

Your purchase grants you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the purchased materials for your own non-commercial learning, subject to these Terms.

You may download or print materials only where that function is provided and only for personal use. You may not, without prior written permission:

• copy, reproduce or distribute program materials beyond reasonable personal use;

• share files or account access with another person;

• resell, sublicense, publish or publicly display the materials;

• teach, package or commercially exploit a substantially copied version of the program;

• remove copyright or ownership notices;

• upload materials to public repositories, file-sharing services or unauthorised course platforms;

• use the materials to train, fine-tune or populate a commercial artificial-intelligence system; or

• record, scrape or systematically extract protected program content.

Nothing prevents you from using general skills or knowledge that you personally develop through the program.

You may not use our websites, accounts or services to:

• break the law or infringe another person’s rights;

• introduce malicious code or interfere with security or operation;

• obtain unauthorised access to another account or restricted material;

• impersonate another person;

• collect data from the platform through unauthorised automated means; or

• harass MindTecton personnel, contractors or other users.

All MindTecton content and services are provided for educational and informational purposes.

They are not medical or psychological diagnosis or treatment, psychotherapy, legal advice, financial advice, employment advice or another regulated professional service. VIP provides personalised implementation of educational methods; it does not convert the program into healthcare, therapy or regulated professional advice.

Reset Focus Now, Master Memory Now, Read Fast Now and Reset Rhythm Now do not diagnose or treat ADHD, learning disorders, memory disorders, anxiety, depression, neurological conditions or other medical or psychological conditions. Consult an appropriately qualified professional when your circumstances require individual assessment or treatment.

See Clarity Now

See Clarity Now addresses visual habits, screen and near-work conditions, recovery and everyday visual comfort. It does not diagnose, prevent or treat eye disease, neurological conditions or refractive error. It does not promise to reverse short-sightedness, long-sightedness, astigmatism, presbyopia or another condition, and it does not replace prescribed glasses, contact lenses, medication, examinations or professional care.

Continue using prescribed correction and follow the advice of an appropriately qualified optometrist, ophthalmologist, physician or other healthcare professional. Sudden, severe, persistent, worsening or otherwise concerning visual symptoms require appropriate professional assessment. Do not delay professional care because of information provided by MindTecton.

Results vary between individuals and depend on factors including starting point, health, circumstances, consistency, environment, workload and implementation. We do not guarantee a particular improvement, result, income, academic outcome, reading speed, memory performance, level of focus, productivity result or change in visual comfort.

Testimonials and examples describe individual experiences. They are not promises that every customer will obtain the same or similar result.

You remain responsible for deciding whether and how to apply educational information, stopping an exercise that causes concerning discomfort and seeking professional help where appropriate.

You retain ownership of original information and materials you provide to us. You grant us a limited right to review and use that information solely to provide the purchased service, administer the relationship, maintain appropriate records and comply with law.

Do not send confidential employer, client or third-party information that you are not authorised to disclose. Avoid providing unnecessary medical or other highly sensitive information.

We will not publish your name, identifiable results, messages or testimonial without permission, except where disclosure is legally required.

Our services rely on third parties including hosting, course-delivery, payment, email, analytics, scheduling and video-conferencing providers. Their services may be governed by their own terms and privacy policies.

We are not responsible for unrelated third-party websites or for interruptions outside our reasonable control, but we remain responsible for providing the remedies required by applicable law when a failure affects your purchase.

We aim to keep our websites and paid programs reasonably available, but continuous, uninterrupted or error-free access cannot be guaranteed. Access may be temporarily restricted for maintenance, security, platform migration, technical problems or circumstances outside our reasonable control.

We may update or replace content to improve accuracy, safety, usability or delivery. We will not deliberately remove the essential substance of a paid program without providing a reasonable alternative or an applicable remedy.

We may temporarily suspend access while investigating suspected fraud, payment reversal, account compromise, unlawful conduct or serious misuse.

We may terminate access for a material breach of these Terms. Where the breach can reasonably be corrected, we will normally provide notice and an opportunity to correct it. Immediate termination may occur for fraud, illegal distribution, deliberate security interference, serious harassment or another substantial risk.

If we terminate without customer breach, we will provide an appropriate remedy for the affected paid access. If access ends following a refund or material customer breach, the licence to use program materials also ends.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, wilful misconduct, gross negligence where applicable, or mandatory consumer rights.

To the extent permitted by law, MindTecton is not liable for:

• indirect, incidental, special or consequential loss;

• loss of profit, revenue, opportunity, goodwill or data;

• decisions made in reliance on educational content instead of appropriate professional advice;

• results caused by inaccurate information supplied by you; or

• events outside our reasonable control.

To the extent permitted by law, MindTecton’s total liability arising from a purchased program or service will not exceed the amount you paid for the affected purchase.

These limitations do not reduce any remedy or protection that applicable consumer law makes mandatory.

These Terms and any non-contractual dispute connected with them are governed by the laws of the Republic of Serbia.

If you are a consumer, this choice does not deprive you of mandatory protections provided by the law of your country of habitual residence, and it does not prevent you from using a court or dispute-resolution process available to you under mandatory law.

Before starting formal proceedings, please contact info@mindtecton.com and allow us a reasonable opportunity to resolve the issue. This does not prevent either party from seeking urgent relief or exercising a right within a mandatory time limit.

Subject to mandatory consumer-jurisdiction rules, the competent courts in the Republic of Serbia will have jurisdiction.

We may update these Terms to reflect changes in law, services, platforms or business practices. The effective date at the top identifies the latest version.

Material changes affecting an active paid service will be communicated reasonably in advance where practicable. Changes apply prospectively and will not remove a refund, access or other contractual right that already arose under the version applicable to your purchase.

If one provision is held invalid or unenforceable, the remaining provisions continue to apply. A delay in enforcing a right does not waive that right.

These Terms, the Privacy Policy, the applicable sales page and the order confirmation form the agreement relating to your purchase. If they conflict, mandatory law applies first, followed by any specific written term presented at checkout, these Terms and then general website wording.

You may not transfer your account or contractual rights without our written agreement, except where applicable law permits. We may transfer the business or these Terms as part of a genuine sale, restructuring or succession, provided your rights are not materially reduced.

MindTecton
Operated by: KVY Consultancy
Registration number: 11458253
Email: info@mindtecton.com